Privacy Policy

Effective Date: April 28, 2025

1. Introduction

Welcome to International Vedic Wisdom ("IVW," "we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.internationalvedicwisdom.com, use our services (including astrology consultations, meditation coaching, mantra guidance), purchase products, or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our website and services, you signify your understanding and agreement with the terms of this Privacy Policy. If you do not agree with the terms, please do not access the website or use our services.

Our operational base considers Shillong, Meghalaya, India, and we aim to comply with relevant Indian data protection laws, while also respecting international privacy principles.

2. Information We Collect

We may collect personal information that you voluntarily provide to us and information that is automatically collected when you use our website or services.

(a) Information You Provide Voluntarily:

Contact Information: Name, email address, phone number, mailing address.
Account Information: Username, password, and other registration details if you create an account.
Astrological Information: Date of birth, time of birth, place of birth (required for astrological services). This is treated as sensitive personal data.
Payment Information: Billing address, payment card details (processed securely by our third-party payment processors; we do not store full payment card details).
Order Information: Details of products and services you purchase, shipping address.
Communication Information: Information you provide when you contact us via email, contact forms, surveys, or other communication channels.
Consultation/Coaching Information: Information you share during astrology consultations, meditation coaching, or mantra guidance sessions. This may include personal circumstances, goals, or challenges relevant to the service provided and is treated confidentially.

(b) Information Collected Automatically:

Log and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, time spent on pages, dates and times of access, and other similar usage information.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your Browse activities, personalize your experience, and analyze website traffic. Please see our "Cookies and Tracking Technologies" section (Section 8) below for more details.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Manage Services: To provide astrological readings, meditation coaching, mantra guidance, process product orders, manage your account, and fulfill your requests.
To Process Transactions: To process payments for services and products.
To Communicate With You: To respond to your inquiries, send service-related communications (like appointment confirmations, order updates), provide customer support, and send newsletters or promotional materials (with your consent where required).
To Personalize Your Experience: To tailor content, recommendations, and offers to your interests.
To Improve Our Website and Services: To understand how users interact with our platform, analyze trends, gather demographic information, and enhance functionality and user experience.
For Security Purposes: To detect and prevent fraud, abuse, and security incidents.
To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
For Marketing and Advertising: To inform you about products, services, and promotions that may be of interest (you can opt-out at any time).

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

* With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, shipping, marketing assistance, and customer service. These providers are obligated to protect your information and use it only for the services they provide to us.

With Astrologers/Coaches: Your relevant personal information (including astrological data or session notes) will be shared with the specific astrologer or coach providing the service to you. They are bound by confidentiality obligations.
For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information for other purposes with your explicit consent.
Affiliate Partners: If you were referred through an affiliate link, we might share non-personally identifiable or aggregated information with the affiliate partner for commission tracking.

Sensitive Astrological Data: We treat your birth data (date, time, place) with the utmost confidentiality. It is used solely for generating astrological calculations and reports as requested by you and shared only with the specific astrologer conducting your reading.

5. Lawful Basis for Processing (Especially if GDPR applies)

If you are in the European Economic Area (EEA), we process your personal data based on the following lawful bases:

Your consent (e.g., for newsletters).
To fulfill our contractual obligations to you (e.g., providing requested services, processing orders).
For our legitimate interests (e.g., improving services, preventing fraud), provided these interests are not overridden by your data protection interests or fundamental rights and freedoms.
To comply with legal obligations.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use technologies like SSL/TLS encryption for data transmission. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal requirements). We will securely delete or anonymize your information when it is no longer needed.

8. Cookies and Tracking Technologies

We use cookies (small text files placed on your device) and similar technologies to operate our website, analyze performance, personalize your experience, and for marketing purposes. You can control cookies through your browser settings. You may choose to disable cookies, but this may affect the functionality of certain parts of our website.

9. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right to Access: Request access to the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure (Right to be Forgotten): Request deletion of your personal information, subject to certain exceptions.
Right to Restrict Processing: Request restriction of the processing of your information under certain conditions.
Right to Object to Processing: Object to the processing of your information based on legitimate interests or for direct marketing purposes.
Right to Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information.
Right to Lodge a Complaint: Lodge a complaint with a relevant data protection authority.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

10. Third-Party Links

Our website may contain links to other websites or services not operated or controlled by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18 (or the age of majority in their jurisdiction). We do Mknowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

12. International Data Transfers

As an international platform, your information may be transferred to, stored, and processed in countries other than your own, including India [Specify other locations if applicable, e.g., where servers or key service providers are located]. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your personal information remains protected when transferred internationally.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

International Vedic Wisdom at Mathura, Uttar Pradesh, India

Email: internationalvedicwisdom@gmail.com ; Contact : +91 9953 789831